Tips to help you avoid having your vehicle or your driver's licence stolen and what to do if it happens to you.
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Enter your driver’s licence number exactly as it’s shown on your licence. Also, it is important that you enter in your name and your date of birth like it is on your driver’s licence. Be sure to include any dashes and special characters. Aug 18, 2015 Enhanced driver's licence An enhanced driver's licence is an upgrade to an Ontario driver's licence that can be used as a travel document between Canada and the United States of America when travelling by road or water.
Vehicle theft
There are simple steps you can take to protect your vehicle. If you are a victim of vehicle theft or fraud, report it immediately to your local police. They may also have more ideas on preventing vehicle theft and fraud.
Protect your vehicle
- Never leave briefcases, purses or duffel bags in plain view inside your vehicle. Even if they're not valuable, thieves won't know that.
- Never leave the keys in the ignition or leave your vehicle running unless you are in it. Thieves could not only steal your vehicle, they could also take any personal information they find to steal your identity.
- Lock the doors of your vehicle when you leave it. Thieves may steal an unlocked vehicle or rummage through it looking for valuables and personal information.
Vehicle permits and insurance certificates
Thieves can use your vehicle permit and insurance certificate to commit fraud or steal your identity. Follow these tips to keep your documents safe:
- Keep them in a secure place with you. You need to be able to provide this information to police if asked.
- Avoid putting them in an open purse or large pocket where they could fall out or be easily stolen.
- Never leave originals or even photocopies inside your vehicle, especially not in plain view.
- Don't leave them in your vehicle's glove box, in case the vehicle is stolen.
- Keep them in a secure place when you're at home. Never leave them lying around, especially if you employ outside help.
- Shred or cut old documents into small pieces before you put them in the trash or recycling bin. This helps guard against 'dumpster diving' by thieves who want to steal your identity.
Vehicle information
Never provide information about your vehicle in response to an unexpected email or phone request - even if it seems to come from a source you can trust. Fraudsters can pretend to be someone they're not, including the police.
This applies especially to your Vehicle Identification Number (VIN), a unique series of 17 letters and numbers used to identify a vehicle. It contains valuable information about the manufacturer, make and model, equipment and class of vehicle.
If you're asked to provide your VIN, find out:
- who will have access to it
- why they need it
- what safeguards are in place to prevent its unauthorized use
If you're not satisfied with the response you get:
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- ask more questions
- consider not providing the information
- call the organization directly to make sure the request is legitimate and necessary
Used vehicles
Before you make a decision to buy a used vehicle privately, ask to see the seller's Used Vehicle Information Package (UVIP) and review it closely.
Driver's licence fraud
There are simple steps you can take to protect your driver's licence and the personal information it contains.
Keep your driver's licence safe
- Keep it in a secure place with you, so you can provide this information to police or other authorities.
- Don't put it in an open purse or large pocket where it could fall out or be easily stolen.
- Avoid leaving it in plain view inside your vehicle.
- Keep it in a secure place when you're at home. Never leave it lying around, especially if you employ outside help.
- Consider photocopying your driver's licence and other ID and storing the copies securely in your home. If your wallet is lost or stolen, these photocopies should make it easier for you to notify the appropriate institutions.
- If your driver's licence is lost, stolen or damaged:
- contact a ServiceOntario centre
- call the Driver and Vehicle Licensing Call Centre at 416-235-2999 or 1-800-387-3445
Protect your personal information
- When you dispose of an old driver's licence, shred it or cut it into small pieces before you put it in the trash or recycling bin. This helps guard against 'dumpster diving' by thieves who want to steal your identity.
- Always remember to get your driver's licence back immediately if you present it as identification. Never leave it as a security deposit - it contains valuable personal information that could be used to steal your identity.
- Never provide information from your driver's licence in response to an unexpected email or phone request - even if it seems to come from a source you can trust, like the police. If you're not sure, call the organization directly and verify that the request is legitimate and necessary. Find out:
- who will have access to it
- why they need it
- what safeguards are in place to prevent its unauthorized use
- If you lose your wallet, report the loss immediately to the police.
- If you're a victim of identity theft:
- notify the police
- report the incident to the Canadian Anti-Fraud Centre, which gathers information about identity theft and provides advice and help to victims
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For more information on driver's licences, please visit driver licence page at Ontario.ca.
Driver licensing
Information about road conditions, driver's licences, vehicle registration, Drive Clean, and commercial vehicles.
Enhanced driver's licence
An enhanced driver's licence is an upgrade to an Ontario driver's licence that can be used as a travel document between Canada and the United States of America when travelling by road or water.
Senior driver renewal program
Learn about the licence renewal process for Ontario drivers age 80 and over.
Ontario photo card
An Ontario Photo Card is a wallet sized card that provides government-issued identification to those Ontarians who do not have a driver's licence, making it easier for them to do things such as open a bank account, and perform any other activities that require official identification.
Driver Handbooks
The official driver's handbook, motorcycle handbook, bus handbook, truck handbook and air brake handbook.
Government-approved driving schools
A beginner driver education program approved by the Ontario government can teach you the skills and attitudes you need to be a safe and responsible driver. This page lists driving schools that offer a government-approved program.
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Revoked driving schools
Not all driving schools offer government-approved beginner driver education programs. This page lists schools that are no longer government-approved driver education course providers.
Impaired driving
Learn about Ontario's impaired driving laws and the penalties you could face if you drive while impaired by alcohol or drugs.
Understanding demerit points
Demerit points are added to your driver's licence, if you are convicted of breaking certain driving laws. The rules are different depending on if you are a new driver or have a full licence. This information will explain how the demerit points system works.
Get an accessible parking permit
How to get an accessible parking permit. Vehicles used by people with disabilities need to display the permit to park in an accessible parking space.
Ministry online services
Welcome to the Service Location Finder.
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Choose a driving school in Ontario
Choosing a driving school is one way to help prepare yourself to be a safe driver. This information will help you find a driving school that meets the government's standards for beginner driver education.
Motorcycle safety courses
If you take an approved motorcycle safety course, mandatory graduated licensing waiting periods can be reduced. This page lists community colleges and safety organizations that offer government-approved motorcycle safety courses.
Get a bus driver's licence
If you want to drive a bus or ambulance in Ontario, you need a bus driver's licence (class B, C, E or F). This information will help you understand which type of bus licence you need and the steps you need to take.
School bus driver improvement courses
To get a school bus driver's licence (class B or E) in Ontario, all applicants must successfully complete a ministry-approved School Bus Driver Improvement Course (SBDIC).
Get a truck driver's licence
If you want to drive a truck in Ontario, you need a commercial licence. This page will tell you the steps you need to take to get your restricted Class A, full Class A or Class D licence.
Air brake (Z) endorsement
Anyone who drives a vehicle fitted with an air brake system or an air-over-hydraulic brake system is required to have a Z endorsement on their driver's licence. This information will help you learn more about how to get the Z endorsement on your licence.
Drive an ATV
ATVs can offer hours of enjoyment, as long as you obey the law and follow safety precautions. This information will help you enjoy your ATV safely.
Ride an e-bike
E-bikes are motorized bicycles that can look like conventional bicycles, scooters or limited-speed motorcycles. This information will help you learn the rules about e-bikes so you can ride safely.
E-bikes - frequently asked questions
FAQs about the rules and requirements for e-bikes in Ontario.
What Is A License Document Number
Prevent vehicle and identity theft
Tips to help you avoid having your vehicle or your driver's licence stolen and what to do if it happens to you.