In Outlook, go to File Manage Add-ins or Manage Apps. When you’re prompted to sign in, type the email address and password you use to sign in to Office programs. On the Manage add-ins page, you can do the following: Select Find more add-ins for Outlook at the Office Store to go to the Office Store. Microsoft will be blocking injection-based plugins from running in Outlook for macOS, and only allowing add-ins available through the Microsoft store. Initially planned for June 2020, this timeline has been postpone until later 2020, to be determined by Microsoft.
Symptom
Since the store button doesn't show even you add my test account, please capture a screenshot of the Outlook interface (without the store button). When viewing the store button, and place the cursor at the inbox folder or any emails in the inbox folder under your personal account, not On My Computer.
You are unable to find the 'Dynamics 365 App for Outlook' option under Settings in your Dynamics 365 organization.
Cause
This can be the result of customization to your navigation menu (sitemap). A customization can be applied from a solution or an administrator could have explicitly edited the sitemap xml, or used the sitemap designer to remove this.
Resolution
You can add the 'Dynamics 365 App for Outlook' option under Settings by editing the sitemap within the sitemap designer:
Access your Dynamics 365 organization as a user with the System Administrator or System Customer role.
Navigate to Settings, Customization, and then click Customize the System.
Click Client Extensions, click Sitemap, and then click Edit.
Click the Settings area.
Click the System group.
Click + Add and then click Subarea.
Click the Type dropdown and select URL.
Copy and paste the following value into the URL field:
/tools/appsforcrm/AppForOutlookAdminSettings.aspx
In the Title field, type Dynamics 365 App for Outlook.
For the Icon option, select the following option if it is available or select the default icon or any other icon: /_imgs/area/crm_apps_16x16.png.
Use the following value for the ID value: crmapp_outlook
Click Save and then click Publish.
Close the sitemap designer
Within the Solution dialog, click Publish All Customizations.
Logout and log back into the organization
More Information
To directly access the Dynamics 365 App for Outlook page used for deploying the app, append the following text to your Dynamics 365 URL:
/tools/appsforcrm/AppForOutlookAdminSettings.aspx
For example:
https://contoso.crm.dynamics.com/tools/appsforcrm/AppForOutlookAdminSettings.aspx
-->Summary
This article describes some useful tools for Microsoft Outlook for Mac.
Mac Outlook Missing Microsoft Store Icon Image
More information
Outlook Search Repair
The Outlook Search Repair tool repairs search results within Outlook.
Important
Due to some changes in macOS Mojave, this tool no longer works in 10.14 and higher. If you are on macOS Mojave (10.14), you can follow the steps below to reindex Spotlight for Outlook for Mac.
Choose Apple menu, then System Preferences, and then Spotlight.
Select the Privacy tab.
In Finder:
On the Go menu, select Go to Folder...
Copy and paste the following location into the 'Go to the folder:' dialog box and select Go:
~/Library/Group Containers/UBF8T346G9.Office/Outlook/Outlook 15 Profiles/
Drag the 'Main Profile' folder to the Privacy tab. Once added, remove the folder from the Privacy tab, and Spotlight will re-index the folder.
You must perform this step for any additional profile folders you have.
See the following article from Apple to learn more: How to rebuild the Spotlight index on your Mac.
When to use the tool
Use this tool if search results within Outlook show nothing or return older items only. For example, if you search for an email message that you already have open and that message isn't displayed in the search results.
How to use the tool
Download and open the Outlook Search Repair tool.
Follow the instructions.
Note The tool searches for duplicate installations of Outlook. If no duplicates are detected, go to step 3. If duplicates are detected, remove the duplicate Outlook installations, and then restart the system. After your system is restarted, the Outlook Search Repair tool may reopen. If it does reopen, exit and restart the tool.
Select Reindex.
Note The Outlook Search Repair tool displays a 'Reindexing, please wait' message while it works. Wait for this process to finish. This may require an hour or more, depending on the size of your Outlook profile. Outlook doesn't have to be open when the repair occurs. A spotlight search will be slower and may not finish while the index is being repaired.
Exit the Outlook Search Repair tool when you receive the following message after the repair is completed:
Done! Reindexing has completed!
OutlookResetPreferences
The Outlook Reset Preferences tool resets all Outlook preferences to their default settings.
Mac Outlook Missing Microsoft Store Icon Images
When to use the tool
Use this tool to reset any customizations that you've made to Outlook by using the Preferences option on the Outlook menu. This tool also stores the settings for the Outlook window size and position. This tool shouldn't be needed most of the time. But it can be useful.
Note The Outlook Preferences file doesn't contain all the preferences for the application. Also, resetting Outlook preferences doesn't remove email messages or account settings.
How to use the tool
- Download and open the Outlook Reset Preferences tool.
- Click the Reset Now! button. This closes Outlook if it's open, and then resets the preferences to their default settings.
- Exit the Outlook Reset Preferences tool.
SetDefaultMailApp
The Default Mail Application tool lets you easily make Outlook the default mail application.
When to use the tool
Use this tool if you want Outlook to open a new email message when you click a mailto: link in an email message or on a website. Selecting a mailto: link opens the default email application. Outlook isn't the default email application until you change that setting.
How to use the tool
- Download and open the Default Mail Application tool.
- In the Default Mail Application dialog box, select com.microsoft.outlook, and then click Make Default.
- Exit the Default Mail Application tool.
ResetRecentAddresses
The Reset Recent Addresses tool lets you reset recent addresses that Outlook stores. This tool deletes all recent addresses instead of you having to manually delete addresses one at a time.
When to use the tool
When you compose an email message and add people on the To, Cc, or Bcc line, Outlook suggests names as you type characters. The list of names that Outlook uses is a combination of stored contacts, the company directory, and recent contacts. Recent contacts have an 'X' character next to each name. Without this tool, you have to click the 'X' on each contact to remove that contact from the Recent Address List. The Reset Recent Addresses tool cleans out all recent addresses at the same time.
How to use the tool
- Download and open the ResetRecentAddresses tool.
- Click the Reset Now! button.
- Exit the Reset Outlook Recent Addresses tool.